PC Solutions collects your information and data through the use of this website, and other PC Solutions Digital Services, as well as mobile applications. Our aim at all times is to protect your privacy.

The sections below explain how this is done.

If we collect personal information via our website, prior to finally submitting any personal information to our website, we will endeavour to ensure that you are informed as to:

  • the purpose for collecting the information or data
  • what the information or data will be used for
  • the identity of other entities to whom the information will be given and what they will use it for
  • how you can request copies of any personal information we hold on you.

Last updated 20 September 2019

We use cookies on PC Solutions Digital Services to identify distinct users who access it. A cookie is a small alpha-numeric archive which is stored on the hard drive or in the browser of a computer, tablet, smartphone or similar device when it browses websites on the internet. Cookies enable us to provide relevant information on our products and services whilst at the same time providing you with a good experience when you visit our website.

Most of the cookies we use are analytical in nature, meaning they count number of users, and help us to understand how they navigate our site and allow us to improve the way it works, for example by making search results more accurate. We use certain cookies for publicity purposes, so that we can more easily manage the presentation of our products on other websites where users may request services, for example Facebook.

None of our cookies store any personal information such as your name or address.

Please be aware that restricting cookies may impact on the functionality of PC Solutions Digital Services.


According to the type of organisation which administers them:

  • First party cookies: reside on PC Solutions Digital Services.
  • Third party cookies: created and controlled by websites which don’t belong to us and do not reside on PC Solutions Digital Services. For example, where we include content from Youtube or Vimeo on our own websites or social media buttons which users can use to share content on social networks, a user accessing such content from our own website may have cookies added from these third parties. PC Solutions doesn’t control these third party cookies and so the user must review the cookie policies of these other websites for further information.

The length of time cookies remain active in the user’s system:

  • Session cookies: collect and store data only whilst the user is visiting the website.
  • Persistent cookies: remain stored in a computer and may be accessed and managed by the organisation responsible for the cookie for a specific length of time, or until the user deletes it.

The purpose for which data are collected through the cookies:

  • Technical cookies: facilitate access to different options for users: for example identifying a session, accessing restricted areas, carrying out a purchase, requesting a subscription or participating in a forum etc.
  • Personalisation cookies: allow users to access services with personalised characteristics such as language, browser type, configuration for the region from which the user accesses services etc.
  • Analytical cookies: allow website managers to record and analyse the behaviour of users on a website so that they can make improvements, driven by data analysis on the use of the website by users of its services.
  • Advertising cookies: help with the management of advertising spaces which a web editor has included on a website where services are offered, based on criteria such as the type of content or the frequency with which the content is shown.

In the table below we list the cookies that we use on our website along with their purpose:

First party cookies

Cookies placed on a British Council domain.

Source of Cookie
[name of cookie]
PC Solutions
A first party PC Solution cookie set by this site to record that a notice has been shown to site users stating the British Council's cookie policy. The cookie expires after 3 months.
PC Solutions
A first party PC Solutions cookie used by the PC Solutions's ecommerce platform to enable the sales journey for the user when undertaken. It expires after the visit session ends.
Google Adsense
First party Cookie used by Google AdSense for advertisement across websites using their services.
Google Analytics
[ _ga, _gid, _dc_gtm_UA.... _gat_ua...]
First party cookies. We use Google Analytics, a web analytics service provided by Google, Inc. on some of our PC Solutions Digital Services to count visitors to our websites and analyse their usage of the site to help us determine the value of our content to our users. The cookies expiration date varies. Some expire after the session ends, others after two years.

Third party cookies

Cookies placed on a 3rd party domain.

Source of Cookie
[name of cookie]
Third party cookies set by Bing to identify and measure how the end user uses the website and any advertising that the end user may have seen before visiting this site. The cookie expires after one year.
[_utmt, _insp_wid, _utmb, _utma, _utmc, _insp_norec_howoften, _utmz, _insp_norec_sess, _insp_nv, _sm_au_c, _insp_ref, csrftoken, disqus_unique, _insp_slim, _insp_targlpt, _insp_targlpu, mp_ ... _mixpanel]
Third party cookies set by Disqus on some of our websites to enable our users to publically comment on articles and content on British Council sites. The cookies expiration date varies, some expire after the session ends, others after one or two years.
[datr, fr, None ]
Third party cookies set by Facebook. The cookies expire after 3 months. Facebook Pixels Third party pixels help us to reach our existing audience on Facebook and supply them with relevant content. These are maintained for between 30 and 180 days.
[ lang, lidc, bcookie, bscookie, BizoID, UserMatchHistory ]
Third party cookies for sharing the content of the website via LinkedIn. The cookies expire after 2 years.
Third party cookie to enable the embedding of Soundcloud video player. Expires after up to 10 years.
Third party cookies. Cookies are used by a third party, YouTube, to enable our users view Video on the website. The cookies expiration date varies, some expire after the session ends, others after twenty years.
Third party cookie to enable the embedding of Vimeo video player. Expires after 2 years.
Turning off Cookies

You can block cookies by turning on the setting on your browser which allows you to refuse the storage of all or some cookies. Below are links to the 'Help' pages of major browsers which explain how you can do this. However, if you block all cookies (including essential cookies) you may not be able to access all or parts of our site or any other websites that you visit.

Chrome | Firefox | Opera | Internet Explorer | Safari OS X | Safari iOS | Windows Mobile

You can opt out of Facebook Pixel cookies by visiting the Adverts tab in your Facebook profile settings. Except for essential cookies, all cookies will expire after a period of time.